IPSS Doctoral Spring School

Operations Management methods and Technologies for PSS Delivery

The IPSS doctoral spring school will be held from 13 to 17, June 2016 in Brescia, Italy. It is linked with CIRP IPSS’2016 Conference to be held in Bergamo from 20 to 21, June 2016

Topics and Objectives
The effective and efficient delivery of Product-Service Systems (PSSs) implies several operational challenges, as underlined by several successful stories of manufacturing companies embarking upon a service transformation. The interaction with different types of customers, that opens up possibilities of extending market share and penetration, requires to create and manage multiple customer touch-points, generating varying capacity demand signals. By engaging external partners to assist customers in service delivery, successful Product-Service providers need to acquire system integrator capabilities. Multi-layered networks composed of various actors with specific competencies on different issues are adopted to provide integrated product-service offerings. Such network configurations call for the necessity to implement new managerial skills to coordinate the whole network. At the same time, service network partners have to enhance their technical and commercial skills and competences for an effective service delivery. Different forms of response at any level of the organisation, in terms of infrastructures, equipment, competences and skills are requested at the same time. This necessity involves the implementation of proper management standards, formalized procedures and lean processes, as well as the adoption of flexible ICTs and technologies to: i) offer increased visibility of the asset in use, ii) improve operational performance and iii) reduce service delivery costs. In addition, the ease of access to real-time information through integrated information systems provides the opportunity to develop an improved understanding of customer behaviour and to ease the development of new product-service solutions. Finally, integrated, multi-levelled and flexible performance measurement systems allow for the identification of inconsistencies and problems in the delivery of the offering, helping any organisation to identify areas for improvement.

The IPSS spring school "Operations Management methods and Technologies for PSS Delivery" is offered to train PhD/post doctoral students, young researchers and early career practitioners in the key challenges and technologies for effective and efficient Product-Service System delivery. It is also an opportunity for the students to be involved in a dynamic international research community to share and contribute their outcomes on PSS. The spring school will cover the following major themes: Capacity management in PSS, Cost management methods for PSS, ICT systems and PSSs, lean methods for PSS, Operations management for PSS, PSS Network configurations, Technologies enabling PSS Operations management, Total Cost of Ownership.

The IPSS spring school will be held in English. It will include courses, discussions with industrial partners, groups’ projects, and hands-on workshops on Operations Management methods and technologies for PSS Delivery. The preliminary agenda and the list of confirmed speakers are reported in the following. The school dinner and social activities programme will be communicated in the next weeks.

Monday (afternoon)13/06/2016  Welcome and introduction to the School (Organising Committee)
Product services for a resource-efficient and circular economy (Arnold Tukker)
Tuesday 14/06/2016 PSS Network and capacity configuration (Nicola Saccani, Filippo Visintin)
WORKSHOP: PSS provision process mapping and improvement (Alice Rondini, Giuditta Pezzotta)
Wednesday 15/06/2016 Lean Methods for PSS (Daryl J. Powell, Annika Hauptvogel)
WORKSHOP: Lean methods application in a PSS (Roberto Ronzani)
Thursday 16/06/2016 WORKSHOP: Total cost of ownership for PSS (Shaun West)
Friday (morning)17/06/2016 Technology as a key factor for PSS design and delivery (Thorsten Wuest, Mario Rapaccini)
Installed base monitoring for PSS business models: experiences from the T-REX project (Jean-Baptiste Leger , Nicola Saccani)

For a detailed program, please   click here.


Annika Hauptvogel (Siemens)Nicola Saccani (University of Brescia)
Jean-Baptiste Leger (Predict)Filippo Visintin (University of Florence)
Daryl J. Powell (Kongsberg, Maritime Division)Shaun West (Luzern University of Applied Science and Art)
Mario Rapaccini (University of Florence)
Thorsten Wuest (West Virginia University)
Roberto Ronzani (Istituto Lean Management)Arnold Tukker (University of Leiden)

To see the short bio of the speaker, please   click here.


The maximum number of participants is 30.


The registration must be submitted via web site within and not later than 20/05/2016.
Contextually a CV including a short description of the current research topic must be sent to the Organizing Committee at the following email address: ipss2016@unibg.it

Early registration (05/04/2016)350€
Regular registration 400€

Registration fee includes course materials, welcome aperitif, lunches, coffee breaks, the spring school dinner and the transfer from Brescia to Bergamo (Saturday 18/06/2016 morning).

Special fee (100€) is offered to the participants to the Spring School to register for the full IPSS’2016 Conference.

School Directors:

Prof. Paolo Gaiardelli (University of Bergamo)
Dr. Nicola Saccani (University of Brescia)

Organizing and Scientific Committee:

Prof. Elisabetta Ceretti (University of Brescia)
Prof. Sergio Cavalieri (University of Bergamo)
Prof. Marco Perona (University of Brescia)
Dr. Golboo Pour Abdollahian (ITIA, CNR)
Dr. Barbara Resta (University of Bergamo)
Prof. Tullio Tolio (ITIA, CNR)


A special fee of € 55 per night (single bed room) has been agreed with UNA Hotel Brescia (www.unahotelbrescia.com/).
Please contact the conference organization for more details


For any information, please contact ipss2016@unibg.it


The school is co-organized by the University of Brescia (RISE Laboratory – Department of Industrial and Mechanical Engineering), the University of Bergamo (CELS research Group) and the ITIA – CNR (Institute of Industrial technologies and Automation – Consiglio Nazionale della Ricerca).
The school is officially supported by:

  • CIRP (www.cirp.net ) - The International Academy for Production Engineering. CIRP is the world leading organization in production engineering research and is at the forefront of design, optimization, control and management of processes, machines and systems. The Academy has restricted membership based on demonstrated excellence in research and has some 600 academic and industrial members from 50 industrialized countries. The school will be formally considered as a CIRP eventi

  • AIDI ( http://www.aidi-impianti-industriali.it/ ). The Italian Association of Industrial Plants researchers and professors.

  • T-REX – Innovative strategies for renovation and repair in manufacturing systems (http://t-rex-fp7.eu/ ). This project has received funding from the European Community's Seventh Framework Programme (FP7-FoF-NMP-2013-8) under grant agreement no 609005.